Your results will vary. This feature migrates a live, running Virtual Machine (VM) from one physical server to another. To date this has never been the case, so if the hardware vendor supports it, it is allowed even if unlisted. VMware Boot from SAN However, if Storage vMotion must be used, it is only under the following conditions: VMware "Long Distance vMotion" (site to site) is not supported. Note: If the tools do need to be updated, the VM may go through an additional boot cycle to update the tools. 5.1 U1) if required by its guest OS or for hardware compatibility. Step 2 To mount the correct version of the VMware Tools software in the Guest virtual CD/DVD drive, perform the following sub-steps. CUCM licenses are based on the number of TelePresence endpoints and Jabber Video licenses in your VCS environment. Migration of UC VMs that are live and processing live traffic is supported, but note that Cisco testing cannot cover every possible operational scenario. Plan for single RAID5 volume. VMware "Long Distance vMotion" (site to site) is not supported. Adding vNIC is not supported unless the UC app supports multiple network connections with different IP addresses. In QuoteCollab tool, model VM placement and note tallied hardware requirements for each hardware node. Customers seeking capacity increases should migrate all cluster nodes to a higher fixed capacity point as described in the, All cluster nodes must get the same vCPU/vRAM increase. Not supported for other applications. If mixing capacity points in the same UCM cluster then the scale per cluster and the density per node continue to be limited to that of the. However, if Storage vMotion must be used, it is only under the following conditions: E.g. All cluster nodes must get the same vCPU/vRAM increase. Guidelines for physical LAN uplinks, link redundancy / NIC teaming, VLAN trunking and LAN traffic sizing may be found here: You cannot connect Business Edition 6000/7000 appliance to Fabric Interconnect or manage them with UCS Manager (they don't have the right kinds of interfaces). Redundant power supplies will be used, as well as a rack-mount kit. Not supported. ESXi 6.7 U2, vmfs6, vmv15, vmtools 10.3.10). No version downgrades. 3rd-Party VM-based Backup Tools No reboot is required. If VMware tools status does not show "OK" from the viClient, the VMware Tools must be upgraded. One HDD per 2 physical CPU cores, with at least 4 disks per RAID10 array. See vMotion for what is supported.Long Distance vMotion is a joint Cisco and VMware validated architecture for using the vMotion feature across data centers. For older ESXi releases, the VMFS is transparent to Cisco Collaboration apps, but recommend using the latest version offered for the major/minor version of VMware vSphere ESXi you are deploying on. See www.dmtf.org for details on the Open Virtualization Format, which describes an OVF Package (a directory of files describing a virtual machine's configuration) and an OVA Package (single tar file containing an OVF Package). 2.00-2.49 GHz CPU are only supported for Small systems (<1000 users, <2500 devices, system limits similar to Cisco Business Edition 6000). VMware vCenter Converter UC apps continue to use existing methods of software installation and upgrade. Step 1 From the vSphere Client log in to vCenter, or your ESXi host, and go to the Hosts and Clusters view (Ctrl+Shift+H). Note that when VMware vCenter is not required and is not used, then VMware vSphere ESXi's default management interface is its free/included VMware vSphere Client (formerly branded VI Client). for Cisco UCS, see the Server Compatiblity documents at http://www.cisco.com/en/US/partner/products/ps10477/prod_technical_reference_list.html. See vMotion for what is supported. The following applies to any use of vMotion with UC apps: VMware Update Manager (VUM) From a technical perspective, CUCM 8.6 or higher is allowed on these platforms, but customers must verify that the desired CUCM version meets certification requirements (JITC, etc.). Rack mounting / cable management hardware may be selected. Follow HX DIMM population rules for 8x16GB=128GB. For deployments leveraging NAS/SAN storage and FCoE (such as UC on UCS B-Series / C-Series connected to Cisco 6x00 Fabric Interconnect Switches), a QoS-capable softswitch (like Cisco Nexus 1000V or alternatives) is strongly recommended. Unless otherwise indicated, Collaboration applications allow co-residency with other Cisco Collaboration apps, Cisco non-Collaboration apps and For more information, see http://blogs.cisco.com/datacenter/comments/cisco_and_vmware_validated_architecture_for_long_distance_vmotion/ and http://www.cisco.com/en/US/solutions/collateral/ns340/ns517/ns224/ns836/white_paper_c11-557822.pdf. See vMotion for what is supported. Step 5 After installation of the new version of VMware Tools is complete, remove the VMware Tools tar file from the virtual CD/DVD drive. Before applying a VMware upgrade or update to a host, always verify compatibility with each Cisco Collaboration app (At a Glance table at http://www.cisco.com/go/virtualized-collaboration.) We also have a written guide which. 9.1(1) and later Requires SAN storage. IM and Presence Service Using this feature to patch and update VMware vSphere hosts is supported. E.g. 9.0(1) to 11.6(1) This section provides the IOPS data for a Cisco Unified Communications Manager system under load. 9.0(1) and later Required VM count for software redundancy will fit on pair of BE6000M (M5) appliances. Customers can use these multiple NICs for VM network traffic, VMware console access, or management "back-doors" for administrative access, backups, software updates or other traffic that is desired to be segregated from the VM network traffic. End of support - no version upgrades available. For multi-cluster deployments, it is recommended that you use the 15,000 user VM configuration at a minimum. 9.0 and later Supported Versions of VMware vSphere ESXi= 6.7, 7.0. E.g. For UC apps, an easier suggested alternative is to just perform manual VM shutdown and migration to the new SAN. Application technical documentation will indicate if they support open-vmtools. 3rd-Party Physical To Virtual (P2V) Migration Tools Method 1: CLI command 3rd-Party Physical To Virtual (P2V) Migration Tools Requires SAN storage. NOTE: support varies by app and version. For cache, system and boot disks, any option is usually fine. See also VMware Data Recovery and Copy Virtual Machine. Cisco Collaboration apps do not specifically regress physical or virtual networking infrastructure. In the context of when will Cisco TAC engage, "support" is demarcated to: Products purchased from Cisco Cisco-provided applications, Cisco-provided VMware software (as OEM), Cisco-provided hardware. All apps and ESXi will boot from this volume. VMware Fault Tolerance UC apps continue to use existing methods of software installation and upgrade. NOTE: support varies by app and version. Including but not limited to: The CUCM installer will detect that the underlying hardware is virtualized on ESXi and install all the appropriate drivers. Failovers to other servers must not result in an unsupported deployment model (e.g. (Usually, the VMware Tools tar file is called linux.iso). The following applies to any use of vMotion with UC apps: See best practices for Multiple Physical NICs and vNICs. "Complex" virtualization environments are defined as: Prevalent 3rd-party infrastructure not provided by Cisco, Performance debugging & other issues where isolation/root cause is not straightforward. See VMware vCenter Converter for what is supported. Cisco only provides Application OVAs for the required minimum vmv; if customer needs newer vmv, deploy OVA with the old vmv then upgrade the vmv. This VM size can be used when performing a DRS migration from a non-virtualized/physical server with a disk capacity of 80 GB or less (e.g. See VMware Consolidated Backup for what is supported. With version 8.x of Cisco's Communications Manager (CallManager or CUCM) software, the capability to virtualize the OS in VMware is the most touted feature. Another alternative is manual Virtual Machine shutdown and migration. For deployments leveraging NAS/SAN storage and FCoE (such as UC on UCS B-Series / C-Series connected to Cisco 6x00 Fabric Interconnect Switches), a QoS-capable softswitch (like Cisco Nexus 1000V or alternatives) is strongly recommended. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. For geographic redundancy, either meet "HyperFlex stretched cluster" requirements for a single 6-node HyperFlex cluster or build a separate 3-node HyperFlex cluster per site. New installs of 9.1 and above must use 1x110 GB vDisk. Fast manual server recovery, e.g. In this one, Jim shows. Cisco 7800 Series Media Convergence Server) to UC on UCS, the supported procedure is: For a given capacity point (such as the 10K user VM), the virtual hardware specs represent the minimum for that capacity point. Caveated Support for VMware CPU Reservations and Distributed Resource Scheduler). moving VM from ESXi host A to ESXi host B in another chassis, closet, building, etc. ), 3rd-party blade/rack compute with local DAS or 3rd-party SAN/NAS. Copying a Virtual Machine (VM) copies both the virtual server configuration and the workload (UC OS and application) running on that virtual server to a file on networked shared storage. Cisco Collaboration apps do not consult on or debug virtual switch configuration outside of networking guidance in design guides. Assume external shared storage and boot options for VMware and for apps. This feature automatically restarts a Virtual Machine (VM) on the same physical server or a different physical server. This "customer convenience" feature provides easy migration of a live system from one SAN to another SAN. Server Vendor's hardware compatiblity information for the vSphere ESXi Major/Minor version required by Cisco Collaboration. To date, Cisco has not discovered any issues with Collaboration apps due to a newer vmv version. For UC apps, an easier suggested alternative is to just perform manual VM shutdown and migration to the new SAN. Your customers requirements and design may differ from these examples. Technical Cisco content is now found at Cisco Community, Cisco.com, and Cisco DevNet. Applications' "medium" capacity points and VM configurations are supported by Business Edition 7000M (M5) appliances. See the documentation for the UC application software or UC appliance software to see what is supported. See vMotion for what is supported. VMware Cloud on Dell EMC VxRail, Amazon AWS Outposts, Microsoft Azure Stack, GKE On-prem and others are not supported). Single cluster for each application (UCM, CUC, IMP, CER, Expressway). Which VMs are active, and how many are active simultaneously, depends on how the CUCM cluster nodes are setup with respect to service activation, redundancy groups, etc. VMware Consolidated Backup (VCB) vCPU/vRAM increases alone do not increase supported capacity, max density per cluster node or max scale per cluster. Not supported. See. Destination physical server must not end up with over-subscribed hardware after the migration. UCM cluster nodes require fixed capacity points with fixed-configuration VMs in the Cisco-provided OVA for UCM. This page summarizes Hardware requirements and Virtualization Software requirements for Cisco Collaboration applications. NOTE: support varies by app and version. Not supported. E.g. for planned maintenance on the server or VMware software, or during troubleshooting to move software off of a physical server having issues. Cisco does not produce OVA files for newer vmv versions, or test newer vmv versions since VMware indicates these are backwards compatible. New ESXi versions may increase the latest vmv version, but new ESXi versions support older vmv versions (see vmware.com for information on compability of old vmv versions with new ESXi versions, such as this vmware.com KB article for compatibility for ESXi version with vmv version). If VMware tools status does not show "OK" from the viClient, the VMware Tools must be upgraded. IOPS and Storage System Performance Requirements. Make sure to identify customer's access network switching/fabric infrastructure and copper vs. fiber cabling before you buy compute/storage hardware, so you procure the right interface cards/ports/cables. Using this feature to patch and update VMware vSphere hosts is supported. fresh install 8.x software on VMware / UC on UCS New installs of 9.1 and above must use 1x110 GB vdisk. This feature provides integration with 3rd-party backup utilities so that they can non-disruptively backup the OS and application in a Virtual Machine (VM). Configuring CUCM - Virtual Machine deployment 4,566 views Aug 18, 2015 26 Dislike Share Go CodeGuru 1.05K subscribers Welcome to the Cisco Unified Call Manager Series. Follow UCS DIMM population rules for 2x16GB=32GB (ignore options like Memory Mirroring). If vMotion is suspected as the cause of dropped calls, customers should gather appropriate application logs as well as performance data from VMware vCenter and send to Cisco TAC for analysis. Step 3 The process will take a few minutes. No = the feature is not supported at this time - see Best Practices for alternatives, if any. Follow your compute vendor's instructions for compatibility. VSA is not really a "feature" but rather a storage product from VMware. See also VMware Data Recovery and Copy Virtual Machine. Performance is dependent on many factors including deployment specifics, so vCPU/vRAM increases may or may not improve performance. For multi-site scenarios, this may instead require "exporting" the VM. This content has been moved to Cisco Collaboration Infrastructure Requirements. Call Cisco technical support only.For optimal routing to best support team, recommend open service request with keyword "Business Edition", not "VMware". However, using this feature to patch and update the guest OS is only supported by some applications and some versions, this is what is shown on this page when referring to VUM support. To date, Cisco has not discovered any issues with Collaboration apps due to a newer vmv version. with paid-up software support contract with active service level like ECMU). Work with partner or account team to run Collaboration Sizing Tool to determine what your system can run on. For latency/performance, rule of thumb would be 10 disks (1 HDD per physical CPU cores), but BE6000 testing has shown 6 will be enough for typical app/VM mixes at this capacity point. ), certain older Intel Xeon (any Nehalem or Westmere model), AMD older EPYC generations, AMD non-EPYC generations. Supported Versions of VMware vSphere ESXi= 6.7, 7.0 U1: Design Guide Upgrade Guide: Component & Capacity Point. Note that Cisco Unified Communications applications upgrades, patches and updates can not be delivered through VMware Update Manager. When enabled on VMs running ESXi 4.1 or later, you may experience slow TCP performance on certain operating systems (depending on which Collaboration application and version). Not supported. I.e. Older versions used 2x80GB or other configurations as shown in tables above. Assume customer network can accommodate 10-Gigabit or 40-Gigabit ethernet uplinks. DMZ infrastructure not included in example hardware BOMs. 11.5(1) and later This setting usually needs to be disabled on an ESXi host running Collaboration app VMs (either new install of ESXi 4.1+, or upgrade from ESXi 4.0 to 4.1+ followed by upgrading VMwareTools in app VMs to 4.1+). Monitor the virtual machine console from the vSphere Client to see the system status. Removing virtual hardware resources (vCPU, vRAM, vDisk, etc.) Note: ESXi 6.0 only supports VMFS5. Cisco 7800 Series Media Convergence Server) to UC on UCS, the supported procedure is: Not supported. Obtain new version key from My Cisco Entitlements (MCE).Obtain installation media from vmware.com (Cisco UCS-specific images). Physical external devices such as USB drives are not supported. See the Install and Upgrade guide for Cisco Unified Intelligence Center 11.0 and later for more details.) To migrate from bare-metal servers (e.g. However, using this feature to patch and update the guest OS is only supported by some applications and some versions, this is what is shown on this page when referring to VUM support. See VMware vCenter Converter for what is supported. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Three rack servers per site are sufficient to provide hardware redundancy and geographic redundancy. If the UC app is listed as "Partial" support, then support is "maintenance mode only" as described below: Step 2 Choose the automatic tools update and press OK. . Plan for a B200 M5 blade that emulates the specs of Business Edition 7000H (M5) appliance. Note that when VMware vCenter is not required and is not used, then VMware vSphere ESXi's default management interface is its free/included VMware vSphere Client (formerly branded VI Client). Not supported. For details on "legacy" virtualization support (i.e. All these uses are supported for UC but note that UC apps like CUCM and UCCX only support a single vNIC with a single IP address. The task should then be complete and the tools should be shown as "OK". Step 1 Edit the VM settings by clicking on the Options tab, and select VMware tools. VMware High Availability (HA) VMware Update Manager (VUM) Plan for a B200 M5 blade that emulates the specs of Business Edition 7000M (M5) appliance. This feature effectively provides a method to do full system backup/restore, take system images or revert changes to software versions, user data and configuration changes. Old versions of Call Manager (CUCM) were running on Windows Servers. Symptom: In the document Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1) under the section of Virtual Machine Configuration, in Table 5.Virtual Machine Requirements, Item "VM configuration virtual hardware specifications" you can find the following statement: "Any changes to a VM must align with the OVA configuration. Nightly backup (usually Publisher's VM only) is 50 IOPS. is not supported (similar to moving from a more powerful server to a less powerful server, such as MCS 7845 ? See the documentation for the UC application software or UC appliance software to see what is supported. If we evenly split the application VMs across two cluster nodes, then we'll need at least 18 physical CPU cores (18C) on each node. It is the sum of two other latency values (GAVG = KAVG + DAVG): "KAVG/cmd" (VM Kernel Average Latency per command) - an indicator of CPU resources/performance. CDR/CMR via CDR Analysis and Reporting (CAR). 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