Hi, I am Arshia Singh and on December **st, I Received A Message From Blue Dart Courier Company Stating The My Prepaid Order Worth Rs. Ok I waited until the evening of the 29th when I tracked my order and was surprised to see its status remains at "Ready for expedition". It was delivered on time (January **, ****). 46-90 days. We often link to other websites, but we can't be responsible for their content. This isn't the first time that this happened. Hi, I am Arshia Singh and on December **st, I Received A Message From Blue Dart Courier Company Stating The My Prepaid Order Worth Rs. Voxya does not provide legal advice and does not create an attorney-client relationship. And dispute the charge with the CC company. I told him if he couldn't get me a refund, he better have his supervisor on the phone because I'm not going away until I either get the product or my money. Infact consumer complaints are opportunities to build trust and long-term Isn't the company that's shipping the product responsible for getting the product to the customer? EDIT: Thanks for all the help and advice, folks! Closed. I got a refund! Voxya does not provide legal advice and does not create an attorney-client relationship. ***********). Editor, Marcus Herbert. Been over * months, havent received the refund of **** for the return of goods. You can take action based on time, type or urgency. I said, "I want to speak to your boss." Check the delivery status of your Zara order, you can find the most updated tracking information by visiting our page. The agents made it almost impossible to get a manager on the phone. It was a bit over 400$, there is a link to both my front door and zara's proof of delivery. Zara https://www.zara.com. It is now clear that my parcel has been stolen. Now I know about the whole 14 days your money will get refunded. it is March now. Watch popular content from the following creators: dan(@dannibozzelli), kat_duggan(@kat_duggan), C a i t(@.midwest.mama), morganngrahamm(@morganngrahamm6), Coco Rocha(@cocorocha), Vlada Aleks(@vladaalekss), In Jessica's Corner(@injessicascorner), Tax Accountant Kevin(@financialkevin), stefanielove408(@stefanielove408 . Privacy Policy. Vision Statement Zara has a consumer rating of 2.13 stars from 1,055 reviews indicating that most customers are generally dissatisfied with their purchases. I called Zara back, gave them the FedEx case number (even though they said they had started their own, they hadn't). The CC company will investigate and do nothing unless OP's card has purchase theft protection on it. Zara.com 440 complaints 42 resolved 398 unresolved File a complaint to Zara.com Zara.com contacts (added by reviewer) Phone number 1800 800 080 Address Avenida de la Diputacin s/n, Spain Website www.zara.com Category Fashion & Shopping View full information Most discussed complaints But they had not updated the delivery status online, and it still says the same Zara - Not getting refund Always remember anyone can post on the MSE forums, so it can be very different from our opinion. We will verify your profile along with reference checks as a part of our on-boarding process. When my boyfriend got home, I called on his phone and got another agent. Lesson learnt! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/. The plastic bag making process begins when high and low density resin travels from our silos where it is stored and is blended together. Lastly, you must have not received the package within the estimated, Zara Under Fire For Allegedly Using Real Fur, Supplies You Need to Buy Before Your Next Bird Watching Holiday, 8 Items That You May Be Surprised You Can Buy Online. I had ordered a coat from Zara.com on **rd Jan ****. I ordered a parcel from Zara to a different shipping address. We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India. Create an account to follow your favorite communities and start taking part in conversations. I just called back to ask what happened with my case and the person on the phone told me there was a note saying Zara won't issue a refund since for them the package was delivered. Zaras Packages is the largest producer of Biodegradable plastic bags by using D2w and Oxo-Biodegradable materials in our products. Average package delivery time Packages Delivery Terms Zara. However, If you need legal advice, please contact an advocate for legal advice directly. It was **th of june , that the shoes was picked up for return , it's almost ** days from returned and i haven't Zara - ZaraRefund not received Zara should have insurance on their packages & I'm sure they're getting their money back for an undelivered package. 0-14 days. I returned an order from Zara and on *th may I received a mail that refund has been initiated but It is high time now that I have not received the refund Zara - Refund not given I don't normally like to complain about any company unless I really really experienced something horrible. I bought two items from the clothing retailer, Zara, on their website on 8/24. If you're okay with standard shipping but your order is below 50, the fee is 3.95. Our Slogan Clean & Green Pakistan. I will never EVER shop at Zara again. You will have to make a claim with Fedex. File online consumer complaint from any state or district. It took me almost 25 minutes to get her to agree that she had a supervisor, then she took down my number for him to call me back. Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns. Has The Font On Louis Vuitton Items Changed Over The Years? Resolution Demanded: Print the label you receive via email and place it on the top of the package. relationship with customers that can turn customers into Brand advocates. They don't offer it. Look for a notice of attempted delivery. I sent my item back to Zara for a refund. If you wanted signature confirmation, you should have either picked this up in store or went for a more shipping option. Read more Apr 20, 2017 12:25 pm EDT. The product got delivered to me on **th Jan but the size I received was XL size though I ordered S size. They can't prove I received it (I didn't), but their policy is that if FedEx says they dropped it at my address, they're in the clear. I placed a return before or on January **, ****. I have no product, and they won't refund. * Upload professional photograph with clear background, * Upload Your AADHAR card / PAN / Voter ID, Please leave feedback if you like our services, Package marked delivered but never reached me, https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/, Zara Intidex - Delivered incomplete product and now not doing refund, Zara Intidex - Zara charging higher than what is the MRP of the product. Get ZARA delivery updates Receive notifications when it is in transit, out for delivery, delivered or having any exceptions. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Open. Zara How much does Zara delivery cost? When the parcel was delivered it was taped up and inside the Zara box there were no items, just the delivery note. All trademarks, product names, logos, and brands are property of their respective owners. I found one package when I got home. Featured review. Today it has been almost ** days of me following up everyday with them and I get a standard response - 'that please wait for ** hours or you will receive a response by the end of the day' and here I am with no response- no resolution- no refund (Order no. The complaint has been investigated and resolved to the customers satisfaction. I pressed her further. Here's where it gets infuriating. And I received my parcel on ** itself. Hi, On December **st, I received a message from Blue dart courier company stating the my prepaid order worth Rs. The product got delivered to me on **th Jan but the size I received was XL size though I ordered S size. Support USPS, FedEx, UPS or 1,051 couriers worldwide. Don't accept the blame because the company chose a much cheaper shipping option to save money. Which Zara clearly doesn't care for customer service at all. I would have loved a "signature confirmation" option. File online consumer complaint from any state or district. Closed. Hi, On December **st, I received a message from Blue dart courier company stating the my prepaid order worth Rs. I've never had to work this hard to get my money back for something I didn't receive. Long story short, they claimed that they NEVER got the item, all 6 item, were LOST! Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Various trademarks held by their respective owners. I don't normally like to complain about any company unless I really really experienced something horrible. Which is ridiculously because how can they not know what was inside the boxes. You should check our detailed article on how brands should The item was supposed to picked up within **-** hours. Zara refusing to refund for a stolen package. Zara Intidex - Delivered incomplete product and now not doing refund Does Zara refund stolen packages? Please be sure you check with neighbors, roommates, family members or anyone else who may have been home at the time the package was delivered. I called Zara, they said they will investigate, they then sent me an email with a blurry picture . Don't really see why, they tried to help you here. Closed. Hello, Second, you must have provided Zara with a copy of the police report. Discover short videos related to zara package delivery on TikTok. Service 158 Value 142 Shipping 124 Returns 138 Quality 135 Positive reviews (last 12 months): 5% View ratings trends 69 See all photos Please help! This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Closed. You may get a call / email shortly from us. We automatically get the order and shipment information from your Gmail. Press question mark to learn the rest of the keyboard shortcuts. However, it beats me as to how they realized that something went wrong only after we complained. ComplaintsBoard.com is a leading complaint resolution website on the Internet. She reiterated that FedEx left it at the door. 15-45 days. We will verify your profile along with reference checks as a part of our on-boarding process. The short answer is yes, Zara does refund stolen packages. No options they have for shipping (except picking it up at the store) has the option to add signature confirmation that I'm aware of. Resolution Demanded: Closed. * Upload professional photograph with clear background, * Upload Your AADHAR card / PAN / Voter ID, Please leave feedback if you like our services, https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/, Zara - Delivered status not updated online and cannot make a return request. Op, read this article -- it will explain section 75 and chargeback. Create an account to follow your favorite communities and start taking part in conversations. Just enter your tracking number. Open. If I hadn't gotten the FedEx number from them, called FedEx, and explained the situation, they would have closed the second investigation and not refunded my money. Refund / Credit for purchase, "Thanks to Voxya, Goibibo responded and initiated a refund. I have called them. and our - Package marked delivered but never reached me Open Arshia Singh filed this complaint against Zara Intidex on Jan 11, 2023. Closed. Order number n.52265171881 - disgusting customer care received, Zara.com - customer service and merchant violations, Zara.com - I m complaining about a manager Zara, Zara.com - I am complaining about a return. We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India. On the 25th, an email arrived asking for a delay till the 29th for delivery. So they say one of our agents will look into it. We will verify your profile along with reference checks as a part of our on-boarding process. Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns. But this I couldn't, and I believe as a customer we deserve better. The agents made it almost impossible to get my money back for something I did n't.. Chose a much cheaper shipping option rest of the police report this is n't the time... 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A bit over 400 $, there is a link to both my zara package never delivered!