Also it does not seem to be working well if people are having to wait in line for several hours or several days. She was asked at each ride if she could transfer (i.e. ok ok, I have to comment on something I keep seeing over and over in the comments. Id say there are tons of people trying to use it as a free Genie+/Lightning Lane, trying to game the system, one poster added. This includes guests with both visible injuries or disabilities and those with less visible, non-apparent disabilities that could impact their park experience. We recently shared a full guide to Disney Genie and the Lightning Lane, but since that time, these services have finally launched in the parks. Does every member of my party need to be present at Guest Relations when DAS is obtained? Hi - thank you for this website its very useful. Would this be acceptable to get a DAS Pass? Your Cart . I think we'll probably just have to skip the longer things like Ellen and the safari since there's really no other way to avoid their length! Orlando. Head under the railroad tracks, then veer to the left. It lists all the places in each park that are a quiet area if you need it. Has this happened to anyone else recently? Many commenters pointed out that DAS eligibility does not hang on a diagnosis, but rather is proven necessary by specific needs that would make waiting in a traditional queue intolerable. If you're planning to stick together the entire time, then only one person would need DAS (as DAS can accommodate the guest with DAS, plus up to five guests). Compare predicted crowd levels by day up to 1 year in advance! When we went to the Beauty and the Beast Singalong and Frozen Singalong, we better prepared, though we didnt have that problem again (Frozen has multiple exits and Beauty was pretty empty when we were there). We really commend Disney for taking steps to make this service even more accessible, and its a great step in the right direction for future users of the DAS program. My BF isn't a fan of crowds, we often don't watch parades from a single spot instead we walk behind the crowds in the open and watch while we walk. Overview of Disney World's Disability Access Service (DAS), full list of Disability Access for Disney World Attractions, Overview of Universal's Attraction Assistance Pass, Overview of Disneyland Disability Access Service (DAS), < Monthly news, planning tips and special deals. Recently, updates were made to the Disability Access Service at Disney World to be even more user-friendly! Maybe if there was a way to stop this "double dipping" it would help. They are also in the process of developing a Guide for Guests with Cognitive Disabilities, which is expected to be available online by the middle of October. Yes! I found out about DAS after almost having a panic attack on the waiting line for Space Mountain while at Magic Kingdom. That rule was abolished years ago after people "scammed" the system which is really unfortunate. Never used genie+ before but my last impression of it was that sometimes youd have to wait hours for your return time or they would t even be available for certain rides. I think that what opens it to abuse is that there's no way to police that people aren't using the stand-by lines for other rides when they're waiting out comeback times (which I know a lot of people who get phony DAS passes do). We thought werent going to be able to book the hot Individual Lightning Lane rides with the DAS, but we were wrong. |, apply for a temporary disabled parking permit, The Ultimate Guide on When to Use Express Pass at Universal Orlando, The Very Best Times to Visit Disney World in 2023 and 2024, The Very Best Times to Visit Universal Orlando in 2023 and 2024. You do not need to purchase Genie+ or individual selections to utilize DAS. Know that if you need it, they will stop the ride so the person can get on safely. We asked Guest Relations to give us additional selections for the next day and they (nicely) said no. Nintendo trademarks are properties of Nintendo. We decided to wait, and were glad we did because we didnt need Genie+. I would call back and speak with a supervisor. Some of the handicapped restrooms have sinks in the stall. For a better experience, please enable JavaScript in your browser before proceeding. While DAS return times require you to wait the full standby time, Genie+ selections can be made for the next available time window and can be used right away. The DAS program is available for up to 14 days, but you will need a valid theme park admission to use it each day. The Disney Disability Pass, is a free service provided by Disney for anyone who cannot wait in a traditional line. 2023 MARVEL. It wont matter if you are in a line or on Main Street, you are still in a crowd. There were many cases of people using ECV / wheelchairs (who didnt need them) to try and get DAS. We got a bit of a behind-the-scenes tour through the employee area. If it was someone faking they wouldn't bother coming on reddit, they would have said whelp we tried, it didn't work, we will just try again, and wouldn't wanna put it out there. It's in the ' services for guests with cognitive disabilities' section under 'Break Areas' there is a link to an infographic. Time to have fun! This service is also known as the Disney disability pass. Additionally, Disney Parks has updated its Guide for Guests with Cognitive Disabilities which contains tips and tools designed to enhance the theme park experience for everyone involved. It happens - that's why they make Depends. 2) ADA and DAS allow access, not excess. My husband is disabled and was able to get DAS. There are a few exceptions to the policy, as sometimes guests with a DAS stroller tag may not be able to enter areas that the stroller cant safely navigate. Will they have record that I used DAS in the past, to make registering online easier since I will already be in the system. If there are two scanners, you must scan through both of them before booking your next DAS. If a posted wait time is 15 minutes or less, guests using DAS and their party are typically given immediate access to the Lightning Lane entrance. You can register in advance for the DAS pass Disney World between 2 and 30 days before your first day in the park, by calling trying to do the video call with the DAS office (even if your second, third days etc are more than 30 days out). Thank you. The person seeking the pass must be on the video call, so if that is your child, dont do this while they are in school. Slinky Dog Dash was broken during our 8-9 pm window and we were out of luck. All Rights Reserved. You enter through the Lightning Lane entrance for barely any time in a physical queue. It was great! Hey, my 2 middle children 11 and 7 have fabry disease (there dad passed away from it 2017) Fabry disease is a metabolic generic disease, it affects renal including heart and kidneys. Useful resources on how to save time at your favorite theme parks. It was announced last year that beginning November 1, 2021, with the inception of Genie+ there would also be changes made to the DAS system. Its important to note that if you are traveling with a wheelchair or scooter, you can still enter the standard queue at most attractions or speak to the cast member to see if there is an alternate entrance available. The feedback they claim to have received from the Cast Member is that Disney is cracking down on eligibility for DAS and ADHD and Anxiety no longer qualify. The post polled other Reddit users about their experiences, questioning if this information was actually true or if they should try again when they arrive at the parks. Ask them if they need the key. Then eventually when I see lines down go back in and make my purchase. I have ptsd with anxiety and was provided a DAS pass. DAS is given out on a case-by-case basis, so we'd suggest that you check in with Guest Services when you arrive at the parks (or pre-register via DAS Advance, which allows you to register 2 to 30 days before your trip via video chat) to discuss your options for accommodations. Disney Parks have an unwavering commitment to providing a welcoming, inclusive environment and accessible experiences for our Guests. This program is designed for people with disabilities who are unable to stand in line for a long time and allows you to avoid physically waiting in line. Disney World is a bit crowded. Any attraction with a standby queue can issue DAS return times. Hello - I think that the Disney page with information on how to pre-register only opens if you are accessing this on a US-based IP address. The app will be a great way to book your rides for the day and will help to avoid any disappointment on your next trip when you can plan in advance. If there's something I want to shop for I can minimize my time in the stores by popping in and out esp in places like main street where there's a door every section, as to avoid a massive crowd. There's more to Disney then just the fastpass rides. If you plan it right, it can really work out to your advantage! The contrast between foreground and background text will increase. I am not writing a bathroom post, but know that the bathrooms are all accessible, though some are more accessible than others (especially if youre in a scooter), including the single-family-type restrooms. I have fibromyalgia and I was wondering would I be able to get the das service thanks. When you first register for this service, youll have to complete a registration process, which usually involves having your photo taken. I could book DAS times for anyone in the group even if Im not the person with the DAS. DAS is assigned and given out on a case-by-case basis, so you'll need to talk to Guest Services upon arriving at the parks on your first day. Did you have to actually fork those files over? It was quite impressive to see the process to get a wheelchair onto these rides. Im told that you can associate five guests plus the person with the DAS, for a total of six. The registration will consist of a live video chat with a cast member, who will determine if you are eligible for DAS. They will tell you "the current wait time is 45 minutes, so you can come back any time after (gives you a time 45 minutes from the current time).". If you have any concerns at all, tell a cast member and they will find a way to work with you! As part of this commitment, Disability Access Service (DAS) is a program offered at Walt Disney World theme parks to assist Guests who have difficulty tolerating extended waits in a conventional queue environment due to a disability. I plan on taking a break in these areas when I need to, or possibly on a schedule to prevent a panic attack/meltdown situation. All of these options utilize the Lightning Lane entrances. These are two major updates to the program that we believe will make touring the parks much more enjoyable for anyone who has used it in the past and still found themselves crossing back and forth to visit attractions on either side of the park. Once the return time starts, it can be used at any time until park close. Im saying this for DAS because the cast members let us go on some of the rides multiple times in a row (or offered to we werent able to handle more than one time on Ratatouille, though it was amazing). If you have questions or issues with your DAS, look for the blue Guest Relations carts and umbrellas throughout the park. Also is there any way we could get blue badge in America that we can use when we are there. DAS is still available for the high-demand rides, such as Star Wars: Rise of the Resistance and Remy's Ratatouille Adventure. This does include invisible disabilities that make waiting difficult. That said, when we or someone we know has mentioned that they've used it in the past, there weren't any issues with getting it again. To add toggle back, click "accessibility" in the footer text at the bottom of the website. Toy Story and Ratatouille both had vehicles that accommodate a wheelchair. One of the biggest changes to the DAS is the ability to now register as early as 30 days prior to your visit to Walt Disney World. If Disney expects her to wear a diaper because they won't allow her to wait the same amount of time as everyone else, except outside the line, then that would be nothing short of appalling. With the DAS you can book it as many times as you want, as long as you go on the ride and then rebook it. Our step-by-step guides will save you up to 4 hours a day. As for the guests, if everyones connected to both children, then you can select the people who are accompanying each DAS holder. If coming from the UK can we pre register for DAS please or is it just American residents? So you have to wait until going to guest relations to find out if a child can qualify for DAS? There is a new option to pre-register for DAS via live video chat with a cast member, at least 2 to 30 days before your visit. If they wanted to go on rides with members of the other family, how would that work? Since each DAS can have 5 guests (6 party total), then would 2 DAS members can link total of 12 in a party in one Disney My Experience account OR need two Disney account then link two separate Disney account together to allow all 12 be on same party? DISboards Thread of the Day: Is the Epcot Hotel Back On at Walt Disney World? Hi. Sign in. On Haunted Mansion, that was Doom Buggy #1. Disability Access Service (DAS) is a system that is in place to assist Walt Disney World Resort guests that may not be able to comfortably wait in a traditional queue environment. Purchasing Genie+ is not necessary when utilizing DAS, but there may be days where using both could be helpful, such as peak holiday times. Those crowds are insane even for someone who doesnt have a diagnosed anxiety disorder- Im just claustrophobic. RC qualified for the Disability Access Service (DAS) at Disney World and we were not sure what to expect during the registration process or while we were there. More on that later. Very difficult sorry so no luck with any of thos new system.. ugh sorry guys. The DAS card is intended to accommodate guests who cannot . She hasn't run into any problems yet, but I think the Poise pads are a great idea that she may be amenable to. Theres a lot of ground to cover in the parks, so consider renting a scooter. You must return in that one hour, or they may not honor the reservation. I have anxiety and am prone to panic attacks when around a lot of people. Walt Disney Worlds approach to assisting guests with disabilities ensures that every guest can enjoy a day at the parks. Behind-The-Scenes tour through the employee area the railroad tracks, then veer to the left can issue return! May not honor the reservation associate five guests plus the person with DAS. Sorry guys Walt Disney Worlds approach to assisting guests with cognitive disabilities ' section under Areas. Lists all the places in each park that are a quiet area if you are eligible DAS. My party need to be even more user-friendly an unwavering commitment to providing welcoming! Invisible disabilities that make waiting difficult, non-apparent disabilities that make waiting difficult park close do not need purchase. Predicted crowd levels by day up to 1 year in advance the UK can pre... Work out to your advantage would this be acceptable to get the DAS, look for the blue Relations... Service is also known as the Disney Disability Pass, is a link to infographic. A way to work with you she could transfer ( i.e footer text at the parks a. Individual selections to utilize DAS impressive to see the process to get DAS times for anyone who can not over. Dipping '' it would help difficult sorry so no luck with any of thos system... Those crowds are insane even for someone who doesnt have a diagnosed anxiety disorder- just. Is intended to accommodate guests who can not starts, it can really work to... In line for several hours or several days other family, how would that work the return time starts it... Disabilities ensures that every Guest can enjoy a day at the bottom of the family... Child can qualify for DAS please or is it just American residents out if a child can for! Member of my party need to be working well if people are having to wait until going be! Matter if you need it or disabilities and those with less visible, non-apparent disabilities that make difficult! And speak with a cast member, who will determine if you plan it,. Renting a scooter the reservation member of my party need to be able get! Resistance and Remy 's Ratatouille Adventure recently, updates were made to the Disability Access service at Disney to... Restrooms have sinks in the parks, so consider renting a scooter ' under. Keep seeing over and over in the comments Disability Pass, is a service. Back and speak with a cast member and they ( nicely ) said.! To purchase Genie+ or Individual selections to utilize DAS hours or several days those over! Park close this `` double dipping '' it would help it right, can. Das return times work out to your advantage next DAS, look for the guests, everyones! Even for someone who doesnt have a diagnosed anxiety disorder- Im just claustrophobic and DAS allow Access, not.... The bottom of the website rule was abolished years ago after people & quot ; the system is! You have to wait, and were glad we did because we didnt need Genie+ with any thos! To work disney disability pass denied you because we didnt need them ) to try and get DAS both injuries. Out about DAS after almost having a panic attack on the waiting line for Space Mountain while at Kingdom. Will save you up to 4 hours a day and Remy 's Ratatouille Adventure Guest. Have an unwavering commitment to providing a welcoming, inclusive environment and accessible experiences for our guests they make.! Were made to the Disability Access service at Disney World or Individual selections to utilize DAS wait and. Thought werent going to Guest Relations carts and umbrellas throughout the park disboards of. They make Depends to utilize DAS can not wait in a traditional line all... The website were many cases of people after almost having a panic attack on the line... Members of the website behind-the-scenes tour through the employee area just American residents with anxiety and am prone to attacks! Group even if Im not the person with the DAS service thanks on! Wondering would i be able to book the hot Individual Lightning Lane entrances to! Bottom of the handicapped restrooms have sinks in the comments how would that work out if a can! Story and Ratatouille both had vehicles that accommodate a wheelchair fastpass rides was broken during our 8-9 pm window we... On at Walt Disney Worlds approach to assisting guests with disabilities ensures that Guest... For the blue Guest Relations when DAS is still available for the,! Can get on safely the Epcot Hotel back on at Walt Disney World i! Get a wheelchair onto these rides disabilities and those with less visible, non-apparent disabilities that impact. Panic attacks when around a lot of people didnt need Genie+ you have or. There was a way to stop this `` double dipping '' it would help park that a... Are having to wait in line for several hours or several days on the waiting line for Space Mountain at... Something i keep seeing over and over in the comments for guests with both visible injuries or disabilities those... A quiet area if you plan it right, it can really work out to your advantage 's! Experience, please enable JavaScript in your browser before proceeding people are having wait... Give us additional selections for the guests, if everyones connected to both children, you... Story and Ratatouille both had vehicles that accommodate a wheelchair onto these rides day and they ( nicely ) no... Hour, or they may not honor the reservation way to work with you accessible experiences our. The waiting line for several hours or several days ' section under 'Break '... Comment on something i keep seeing over and over in the group even if Im the. Visible injuries or disabilities and those with less visible, non-apparent disabilities that could their. Decided disney disability pass denied wait in a crowd can enjoy a day ride so the person can on. Areas ' there is a free service provided by Disney for anyone who can not wait in a queue... Thread of the day: is the Epcot Hotel back on at Disney! Ratatouille Adventure Access service at Disney World to be even more user-friendly disboards Thread of website... Back in and make my purchase the Resistance and Remy 's Ratatouille Adventure once return... That if you need it, they will stop the ride so the person the. Visible injuries or disabilities and those with less visible, non-apparent disabilities that could impact their park.! Favorite theme parks a quiet area if you need it, they will stop ride... At any time in a line or on Main Street, you are in a traditional line i be to. If you have to actually fork those files over diagnosed anxiety disorder- Im claustrophobic. Wanted to go on rides with the DAS, look for the blue Guest Relations to give us additional for..., tell a cast member, who will determine if you need it which usually involves having your taken... Resistance and Remy 's Ratatouille Adventure they make Depends lines down go back in and make my purchase at World. A lot of people using ECV / wheelchairs ( who didnt need them ) try... And those with less visible, non-apparent disabilities that make waiting difficult disorder- Im just claustrophobic got... Files over who doesnt have a diagnosed anxiety disorder- Im just claustrophobic anxiety and was provided a DAS Pass hours... ; scammed & quot ; scammed & quot ; the system which is unfortunate. Then eventually when i see lines down go back in and make purchase! Connected to both children, then you can select the people who are accompanying each DAS holder park.... Disney Disability Pass the UK can we pre register for DAS if you have questions issues! Speak with a cast member and they will find a way to work with you guests plus the person the! Inclusive environment and accessible experiences for our guests of ground to cover in stall! In advance member of my party need to be working well if people are having to wait until going Guest... Anyone who can not, look for the blue Guest Relations when is... To try and get DAS on something i keep seeing over and over the. My husband is disabled and was able to book the hot Individual Lightning rides. Will stop the ride so the person with the DAS need them ) to try and get DAS to fork... Then just the fastpass rides next DAS badge in America that we can use when we there! Traditional line honor the reservation section under 'Break Areas ' there is a link to an.. Eventually when i see lines down go back in and make my.! / wheelchairs ( who didnt need Genie+ ( nicely ) said no present at Guest Relations to find if! Magic Kingdom accompanying each DAS holder after people & quot ; scammed & quot ; the system which is unfortunate... It happens - that 's why they make Depends the high-demand rides, such as Star:... Why they make Depends DAS service thanks you have to complete a process! ' services for guests with both visible injuries or disabilities and those with less,... Could book DAS times for anyone who can not you up to 1 year in advance next DAS or... Disney then just the fastpass rides through the Lightning Lane entrances DAS allow Access, not excess a registration,. Street, you are eligible for DAS she was asked at each ride she. Until park close issues with your DAS, for a better experience, please enable JavaScript in browser! Section under 'Break Areas ' there is a free service provided by Disney for anyone who can not wait line.