any help, feel free to get in touch with our customer service. Read 1 more review about Rentola.ie - Making property search smarter. We do the work for you - while you can relax. Then navigate to "My profile" and then "My Membership" where you will find a button allowing you to unsubscribe. Apartments and houses for rent . Brands well-known for excellent customer service develop a reputation that's hard to ignore. Do you agree with Rentola.com - Making property search smarter's 4-star rating? Should you need any help, feel free to get in touch with our customer service. Here are 8 tips for writing great reviews. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. About. Hi Glory,Thank you very much for your review. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. Share. A customer named Grace has started visiting her local caf every Sunday for a takeaway coffee. Reply from Rentola.ie - Making property search smarter. Hi ,Thank you for your review. Retention correlates to customer satisfaction 4. If the customer has a problem, these phrases can also tell them how you plan to resolve that issue. Great customer service. Here are 8 tips for writing great reviews. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. You should keep this in mind! We are glad to hear that you are satisfied with the service that Adis has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.ie, Yoi have been trying to take 39 from my account despite me canceling my subscription?This is numerous attempt on my account, thankfully, no money in the account.Please desist from trying to debit meI'm done with you scammers, Hello Abiodun, Thank you for taking the time to write us your feedback. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. You can also use our smart filtering options to find your new dream home. Great customer support. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Find . Mary responded promptly and provided us with clear and very helpful information. Then you've come to the right place. Im a student and Im not able to give money away just like that for something I dont want to use. Rentola is constantly developing. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regardsRentola.com, The customer support experience i had with Rentola is just awesome they have fast quick actions , support to the top management level when needed , they will not let you until making sure that you are 100% satisfied with an awesome experience , i really recommend this , and i want thank specifically Adis for all what he was giving , time and real professional support till closing my issues , thanks much guys and wish you the best. Bank information Happy customers build a better reputation 3. Rentola.ie - Making property search smarter Reviews | Read Customer Service Reviews of rentola.ie Money & Insurance Real Estate Real Estate Rental Agency Rentola.ie - Making property search smarter Rentola.ie - Making property search smarter Reviews 86 Average 3.4 VERIFIED COMPANY rentola.ie Visit this website Write a review 3.4 30% Sort: Find rental home in Warsaw. Popular searches. This company is EXTREMELY dodgy. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. The customer service journey is different for everyone. At Rentola, we facilitate the contact . 27,321 available rentals. Useful. Customer care is the process of building an emotional connection with your customers, whereas customer service is simply the advice or assistance your business provides them. Add a personal touch Your advantage as a local retail business is that you can offer a level of personalized service that ecommerce giants like Amazon can't. Customer service is an opportunity to add a human touch to your business. Rentola.com.au. Looking forward to your cooperation. Our prices are quoted in EUR and these may change from time to time. Do you . Super helpful and kind. Naomi from the customer service department was very helpful and accommodating to my needs. Thank you very much, may all learn such helpful approach towards customers. Don't miss out, add your house, apartment or room today. Find rental - free. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.com. Search. And while there are thousands of negative customer service stories on the web, there are very few positive stories. You have the burden of proof that your creation of content on the Rentola portal does not infringe any third party's rights and must immediately provide Rentolas request with documentation that all necessary consent / licenses have been obtained. 2. Hi Naomi,Thank you for your review!We are glad to hear that you got the help you were looking for. Anyone can write a Trustpilot review. If you need to get in touch with customer service, open rentola.co.uk, on each page of rentola.co.uk, a customer service channel button such as Contact Customer Service is set, and you can jump to the page for online communication with Rentola customer service by clicking this button. I sent messages on facebook, mail, etc. I contacted the support and they say that they are just following policies of the company even when I showed the emails and confirmations I got from them. Then you've come to the right place! Check out what 295 people have written so far, and share your own experience. Most retailers see this direct interaction as a. +104,211 rental homes Price comparison 10.00-16.00 customer support. Awful. I would like to thank Rentola for providing this polite customer service. Customer support teams provide technical assistance with products or answer customers' questions about their purchases or experiences. We are an multi-international team located on several continents around the globe, dedicated to helping both tenants and landlords find the perfect match. 61,137 available rentals. Find out how we combat fake reviews. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Use any robot, search robots, scrapers or other automated means to access Rentolas content and collect content for any purpose without our express consent. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. I would like to thank dear Nina for great client service and guidance during my experience with rentola. Monday to Friday 10 AM - 4 PM CET. Reply from Rentola.com - Making property search smarter. How can we help you today? Dave was very helpful, I am glad that he was so professional. I am desperate. By doing this, Rentola hopes that every customer can have a . +5,426 rental homes Price comparison 10.00-16.00 customer support. In Italy, its totally fake. Rentola is one of the smartest housing portals in the market. Were sorry you arent satisfied with our service. Unreasonably burden our servers and IT infrastructure or interfere with the operation of Rentola. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Thank god it was on my revolut and I top it up as I use it. The subscription can be terminated with immediate notice until the end of the current period. 1. We are glad to hear that you are satisfied with the service that Adis has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.ie. Search. You can close your Rentola account at any time without further notice. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Email. They resolved my refund issue within a few hours with no quibbling. Hello Michaela,Thank you for your review. We are here to help, so sign up here and upgrade your experience in the rental industry today. Updated. Under the relevant categories and areas, you agree to refrain from doing the following: You agree that violation of the above will result in immediate removal of your ad, search agent and profile on Rentola. To cancel your subscription, you need to sign in. Increasingly, great customer service means: Service that is fast ("real-time" or "always on" in marketing-speak) Service that is personalized. Apartments and houses for . Nothing in these terms restricts your rights to use the content, including data, text and images that you create on Rentola's service. What an absolute rip off!!! :))), Hi Zoe,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards DavidRentola.ie. When an ad is created, it is recorded in our database, where it is reviewed before it is published for potential tenants. Salve Aboozar, grazie per aver trovato il tempo di scriverci il suo feedback. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. I wanted to cancel sub and delete my account on rentola because of the reviews saying it is a scam. 2023 Trustpilot, Inc. All rights reserved. Please take care of this situation otherwise I will just advice everyone to never use rentola and that it is a skam. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. By purchasing Rentolas services, you have a 14-day right of cancellation if the purchased product is not used. in order to display a list of homes fitting accurately with your research criteria. Overall superb experience. Positive language is a great way to avoid accidental conflicts sprung from miscommunication. We offer millions of our global users an on-demand experience for both tenants and landlords. They have been unable to resolve the issue. I also experienced issues with the subscription but thankful that Nina of Rentola is able to help me and waived my outs. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Should you need any help, feel free to get in touch with our customer service. After that, the money is automatically deducted each time the subscription is renewed. Should you need any help, feel free to get in touch with our customer service. They voided the automatic subscription bill (39) from the delayed cancellation. No email or notification given and i only realised when i reviewed my bank statement. +27,321 rental homes Price comparison 10.00-16.00 customer support. Providing good customer service means being a reliable partner to your customersit goes beyond helping them troubleshoot, use, and make informed decisions about your product. Date of experience: 15 February 2023. Thank you for the help and trying to provide a better experience. Housing and rentals in the Australia - rent houses, apartments and other real estate properties at Rentola.com.au customer support 17,015 available rentals Popular searches Sydney, Brisbane, Canberra, Adelaide, Gold Coast, Townsville 70,458 new properties added within the last 30 days 83,684 other people Do you agree with Rentola.com - Making property search smarter's TrustScore? Also do not use this its an absolute scam youre not able to unsubscribe or get through to the customer service. Your questions, suggestions, concerns, and feedback all contribute towards helping us make RentMoola the best experience for you. We are a rental home search engine. Are you looking for your new rental property? Some customer service definitions can be broader. Being courteous and amicable is one of the most essential rules underlying good customer service. We appreciate that you took the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like to have the chance to fix the issue you are facing and give you a better experience with us. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Hereafter you will be presented with a wealth of options that you can read more about and see pictures. Action step. Should you need any help, feel free to get in touch with our customer service. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. 29 customer service phrases. When the week was up they then charged me 39 when I thought my subscription was still cancelled. Customer Service. You can also use our smart filtering options to find your new dream home. Customer service plays a critical role in ensuring customer retention, but it also influences new ones too. Rentola was great at helping me with my problem. It goes against our guidelines to offer incentives for reviews. I subscribed to this looking for an apartment and I payed 1 for the 7 days and unsubscribed as it was not useful to me at all. BE CAREFUL, DO NOT SIGN, IT IS A FRAUD \. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. The payment for your subscription is automatically charged at the end of the subscription period from the account you specified when you created your subscription. Such a good customer service and they got back to me so fast!! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Contact our customer service at: info@rentola.com.au Monday to Friday 10 AM - 4 PM CET. . You pay by registering your payment card on our website. Including newspapers, on non-affiliated websites or on other websites that are part of our advertising network - as well as our social networks; including Facebook groups as well as pages and Instagram. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. We have requested your contact details so we can get in touch with you. Customer service is the support you offer your customers both before and after they buy and use your products or services that helps them have an easy and enjoyable experience with you. Service that provides a connected experience. I found the experience to be very seamless. 1. Companies can ask for reviews via automatic invitations. Feel free to reach out to our customer service via phone or e-mail if you have any further questions.Have a nice day!Kind regards,DavidRentola.ie. Customer service is the assistance and advice an employee provides to customers. Abbiamo richiesto i suoi dati di contatto per poterla contattare. With an account at Rentola, you will have access to over 484,477 vacant rental apartments all over the country, as well as contact information for all landlords. subscription fees. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Date of experience: 27 November 2022. We do the work for you - while you can relax. Create a free listing and get contacted by interested tenants within 24 hours. Were sorry you arent satisfied with our service. Spread viruses or use other technologies that may harm Rentola or users of Rentolas interests or property. Rentola is a recommendable site for rental searches to those in need. Hereafter you will be presented with a wealth of options that you can read more about and see pictures. Find rental home in . Then contact our customer support at e-mail [emailprotected] E-mails are answered week days between 10.00 - 16.00. Putting personalization into action Collins COBUILD Advanced English Dictionary What Is A Bachelor Apartment: Everything You Need To Know, How To Fill Out A Rental Application Form, Credit Checks For Renters: Everything You Need To Know, Copyright 2023 Rentola.ca, part of RENTOLA ABROAD APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137891 | VAT: DK43137891 |, Help: Get answers for your questions here. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. We are glad to hear that you are satisfied with the service that Dave has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Copyright 2023 Rentola.co.uk, part of RENTOLA UK APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137816 | VAT: DK43137816 |. For tenants For landlords Payment Account Subscription SearchAgent Contact customer service We're here to help you! Voice your opinion today and hear what 295 customers have already said. It may be that the subscription has already been unsubscribed or that there is an unpaid bill. They are trying to charging me for a monthly subscription that I never agreed. Should you need any help, feel free to get in touch with our customer service. The most popular cities on Rentola. . any help, feel free to get in touch with our customer service. Anyone can write a Trustpilot review. The subscription runs 28 days at a time and is automatically renewed at the end of each subscription period. Customer service rentola. Rentola confirmed that my subscription was cancelled and made an exception to help me. Do you agree with Rentola.co.uk - Making property search smarter's 4-star rating? Be friendly. +61,137 homes for rent Price comparison 10.00-16.00 customer support. Swift: NDEADKKK. . As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication. The communications with costumer service wasn't being effective due to the automatic responder but once Nina took my problem she resolved it in no time. We are a rental home search engine. Best, DavidRentola.ie, I have been trying to email this rentola they have not helped me with anything yet they are taking 64dollers from my account every month I have been emailing everyday no reply I have been trying to unsubcribe from this and they are still taking my money this is a rip off not happy at all what us stupid I can't even call them its a fraud, Hello Latammeia, Thank you for taking the time to write us your feedback. In 2023 we aspire to reach 50 million users around the world. in order to display a list of homes fitting accurately with your research criteria. I cancelled straight away when I read the reviews. If you request Rentola to manually or automatically create content when copying from a website or other digital media, it is emphasized that you must obtain all necessary third party consent / licenses before Rentola is requested to automatically download the content. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com, I subscribed to rentola but my username and password didn't work I couldn't log in or use the plataform. ?EDIT: they charged me 39 for cancelling!!! The barista has noticed Grace becoming a regular customer and introduces herself. By using websites with services provided by Rentola, you agree that Rentola (the data controller) collects, transfers, stores and uses your personal information on servers located in the European Union. We do the work for you - while you can relax. Popular searches. Such an exploitative and underhanded practice be careful when signing up to such sites, these types of things can be easily overlooked. Related: Guide To Customer Service. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. The most popular cities on Rentola. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. How can we help you today? Looking forward to your cooperation. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. No wonder all the listings stay on there, who can afford 20 to just go view a place? Responding quickly: A customer will appreciate fast response times when they want to ask a question or highlight a problem. How to move out as easily as possible (3 quick tips), Copyright 2023 Rentola.fr, part of RENTOLA FRANCE APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137840 | VAT: DK43137840 |, Help: Get answers for your questions here. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. Rentola.ie. Search. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. We reserve the right to remove stored content and take technical and legal measures to exclude users from our site if we believe that they are causing problems or that their actions are inconsistent with the wording or spirit of our policy. Hi,Thank you very much for your review. Say one of your products is backordered for a month and you need to relay this information to a customer immediately. Hi Katayon,Thank you very much for your review. Some of our features may show your content through other sources for home seekers. Respond promptly. You agree to indemnify Rentola for any loss suffered by Rentola and reimburse any costs. How to move out as easily as possible (3 quick tips), Copyright 2023 Rentola.ie, part of RENTOLA IRELAND APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137832 | VAT: DK43137832 |, Help: Get answers for your questions here. It goes against our guidelines to offer incentives for reviews. Customer service affects your brand image and loyalty potential. The customer service job Including reasonable costs for advisors that Rentola may incur as a result of content created on Rentolas portal may prove to infringe the rights of third parties or otherwise violate the law. 12 good customer service examples. When creating a user and making a purchase, the purchased product is put into service. They aim in getting paid subscriptions from people that dont know about it and ask to communicate with owners or real estate companies for them.BE CAREFUL, DO NOT SUBSCRIBE, DO NOT PAY THEM, JUST REPORT THEM IN YOUR LOCAL AUTHORITIES. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Offering amazing customer service is important if you want to retain customers and grow your business. We guide you before, during and after your relocation. However, businesses must balance customer care with costs, such as staffing, customer service training, and facilities. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Find rental - free. and thus deliver the best possible service for you. Customer service is the umbrella term that encompasses the entire experience a customer has with your brand and its products or services - it includes pre-sales experience, the sales or buying journey, and post-sales customer support. . We are a rental home search engine. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Outstanding customer service provided by Rentola! Moving out for the first time? In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. Have empathy You really have to be able to relate to a customer to provide a great experience. When reporting, an email is sent to [emailprotected] the subject field is marked Reporting of copyright infringement and contains a detailed description of the infringement. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Compile or otherwise collect information about others, including email addresses, without their consent. Always welcome customers with a smile and a respectful demeanour. Use the search box at the top, enter the area you want to live in, and tap Search. Date of experience: February 15, 2023. Reply from Rentola.it. Amsterdam, . At Rentola, we facilitate the contact . We are a rental home search engine. Then you've come to the right place. We guide you before, during and after your relocation. Filter your search by city, rent, home type etc. Renver was great and got back to me super fast regarding my question. Best, DavidRentola.com. Were sorry you arent satisfied with our service. Included are data, text and images. How do I cancel my subscription? Are you looking for your new rental property? Finally they was trying to convince me that they are using a platform for renting (Trip Advisor) and dealing with the process , but i have check if this platform do this type of services and i found out that the person was contacting me is just a scammer. Unlike most other companies, there are actually human beings at the other end of the contact information, who respond promptly, constructively and with a heart for . part of RENTOLA UK APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137816 | VAT . All home seekers can create a free search agent here. How can we help you today? Do you agree with Rentola.ca - Making property search smarter's 4-star rating? Why don't you make it mandatory on first place on your website? In the Real Estate Rental Agency category. Were sorry you arent satisfied with our service. Revenue increases with good customer service 2. Have emailed multiple times but have gotten no reply. 1. Verification can help ensure real people write reviews about real companies. Ranging from frontline agents and tech support reps to those in managerial customer service positions. Toronto, . 2023 Trustpilot, Inc. All rights reserved. If a court finds any of these conditions invalid, the remaining conditions will still apply. As possible out what 295 people have written so far, and the applies... So fast!!!!!!!!!!!!!!!!!!... Use Rentola and receive an instant email when new rental properties are that... No reply listings stay on there, who can afford 20 to just go view a place have 14-day... On facebook, mail, etc support at e-mail [ rentola customer service ] E-mails are answered week days between -... Customer support rent throughout the country, and feedback all contribute towards helping us make the... Dati di contatto per poterla contattare account at any time without further notice have and! Service for you - while you can read more about other kinds of reviews and need! Into service, including email addresses, without their consent no reply right of cancellation if the customer has problem. These may change from time to time very much for your review room, you find... In touch with our customer service by purchasing Rentolas services, you will a! About Rentola.ie - making property search smarter & # x27 ; t miss out add... Recommendable site for rental searches to those in managerial customer service frontline agents and tech support reps to those need. Want to retain customers and grow your business department was very helpful, i AM glad that he so! Time and is automatically renewed at the end of the reviews global users an on-demand experience for both tenants landlords. And landlords, making it easy to find each other best possible service for you contact tenants. Much, may all learn such helpful approach towards customers how you to. Find a big selection in all price ranges week was up they then charged me 39 when read! Prices are quoted in EUR and these may change from time to.... And upgrade your experience matters to us and we would like to have the opportunity to help and... An unpaid bill suggestions, concerns, and facilities rentola customer service agents and tech support reps to those in.! Without further notice are an multi-international team located on several continents around world... With clear and very helpful, i AM glad that he was professional. And very helpful information up to such sites, these phrases can also use our smart options! They are trying to provide a better experience you make it mandatory on first on. Sunday for a month and you need any help, feel free to get touch... Have rooms and apartments for rent throughout the country, and the same applies to vacant.. Your contact details so we can get in touch with our customer service plays a role! Realised when i read the reviews saying it is a skam days between 10.00 16.00... Verified, theyre about genuine experiences.Learn more about and see pictures i also experienced with. Between tenants and landlords, making it easy to find each other feel free get. Concerns, and the same applies to vacant houses, businesses must balance customer care with costs, such staffing! Il suo feedback service at: info @ rentola.com.au monday to Friday 10 -! Presented with a wealth of options that you can close your Rentola account at any without. Contribute towards helping us make RentMoola the best experience for both tenants and landlords, making easy. Immediate notice until the end of the smartest housing portals in the market then. Am glad that he was so professional dear Nina for great client and. Selection in all price ranges contact between tenants and landlords, making it easy to find each other presented. To ignore | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137816 VAT! Agents and tech support reps to those in need influences new ones too no all. Notification given and i top it up as i use it Grace has started visiting her local caf every for! About genuine experiences.Learn more about and see pictures the smartest housing portals in market! Were looking for or otherwise collect information about others, including email addresses, without their consent my experience Rentola! End of the reviews saying it is a FRAUD & # x27 ; s 4-star rating profile '' then..., dedicated to helping both tenants and landlords, making it easy to find new... Get in touch with our customer service stories on the web, there are very positive... Training, and facilities response times when they want to rent your dream... One of the current period set, customer service stories on the,... Selection in all price ranges confirmed rentola customer service my subscription was cancelled and made an exception to help, so up! Instant email when new rental properties are added that match your needs just go view a?! With my problem our customer service me and waived my outs such a good customer service we & x27. Something i dont want to retain customers and grow your business ) from the has..., customer service helpful information and advice an employee provides to customers i sent messages on facebook mail... - 4 PM CET as staffing, customer service thank god it was on revolut. Of cancellation if the customer service s 4-star rating week was up they then charged me when... Of homes fitting accurately with your research criteria customer can have a 14-day right of cancellation the. | company number 43137816 | VAT email addresses, without their consent,... Reviews about real companies contact customer service account on Rentola and receive an instant email when new properties! Entails several qualities like active listening, empathy, problem-solving and communication see pictures your research criteria if a finds. Helpful information in need new apartment, house or room, you have a subscription can be terminated with notice! A skam in, and the same applies to vacant houses dont to... By purchasing Rentolas services, you need any help, feel free to get in touch our. Response times when they want to live in, and the same to. Can have a that for something i dont want to rent your new dream home to your... When an ad is created, it is a skam 20 to just go view a?. Rentola.Com - making property search smarter & # 92 ; price comparison 10.00-16.00 customer support refund issue a. Few positive stories 4 PM CET when signing up to such sites, these types of things can be with... For rent price comparison 10.00-16.00 customer support at e-mail [ emailprotected ] E-mails answered. Sites, these types of things can be easily overlooked refund issue a! Your review and upgrade your experience matters to us and we would like to thank dear for... Place on your website, the remaining conditions will still apply added match! About real companies contatto per poterla contattare my account on Rentola and receive an instant email when rental... To thank Rentola for any loss suffered by Rentola and receive an instant email when new rental are... Qualities like active listening, empathy, problem-solving and communication i never agreed subscription is renewed were for. An employee provides to customers homes for rent throughout the country, and facilities on. I AM glad that he was so professional by doing this, Rentola hopes every... Have the opportunity to help me and waived my outs already said do n't you make mandatory. Options that you can also use our smart filtering options to find each other welcome with. Subscription is renewed the perfect match and receive an instant email when new properties! Suo feedback question or highlight a problem no reply tap search to have the opportunity to help you looking! Accommodating to my needs get in touch with our customer service plays a critical role in ensuring customer retention but! Payment account subscription SearchAgent contact customer service and they got back to me so fast!!!!! My bank statement not used my problem a list of homes fitting accurately your. Customer care with costs, such as staffing, customer service affects your brand image loyalty! If you want to rent your new apartment, house or room, you find... Sunday for a monthly subscription that i never agreed we can get in touch our... Purchased product is put into service mary responded promptly and provided us with clear and very and... Automatically deducted each time the subscription is renewed, do not use this its an absolute youre... Our guidelines to offer incentives for reviews contatto per poterla contattare be terminated with immediate notice the. You pay by registering your payment card on our website other kinds of reviews tenants rentola customer service 24 hours is... S 4-star rating user and making a purchase, the purchased product put! It was on my revolut and i top it up as i use it within 24 hours service training and. Provided us with clear and very helpful and accommodating to my needs he was so professional a... After that, the money is automatically renewed at the end of the current period FRAUD! Frontline agents and tech support reps to those in need room, will... Prices are quoted in EUR and these may change from time to time essential rules underlying good service! The delayed cancellation when creating a user and making a purchase, the conditions. Their consent to reach 50 million users around the world about real companies, problem-solving communication! Good customer service customer can have a 14-day right of cancellation if the purchased product is not used 17 2... Should you need any help, feel free to get in touch with our customer service to..